Frequently asked questions

Most frequently asked questions by our customers

Most frequently asked questions by our customers

What do you recommend for maintenance?

In order to preserve your fabrics as long as possible, we recommend carrying out an annual washing. We offer industrial automated washing service.

What are the delivery delays?

In the case that you order one of our standard products without a modification request, the tent will be produced, tested and ready for delivery within 2 to 4 weeks. In the case of a suitable product, it will take 4 to 6 weeks following the approval of the drawings and the final plan by the client and Grandchamp Structure Design.
Some products are in stock and we can supply you very quickly.

How often should we change the canvases?

Several factors can influence the frequency of canvas changes, such as the type of canvas chosen and the climatic conditions to which they will be exposed. Note that the roofs, which are stretched, first suffer the consequences of aging by the sun. That said, the fabrics have a lifespan generally between 7 and 10 years.

What is the lifespan of a structure tent ?

The life of a structure marquee depends on its use. But consider that the biggest and most expensive part of the marquee is the aluminum structure. The latter will last you for years or even 25 years and more depending on its use. What shortens the life of the aluminum structure is the number of times it will be assembled and disassembled. if handling is not adequate. As for vinyl roofs, it should last 5 to 10 years in annual permanent use. It is very easy to replace and much less expensive than the rest of the marquee since vinyl represents 20 % to 30% of the total cost. On the other hand it is preferable to remove it in the unused season, because the wind, the snow and the sun can reduce its lifespan. For the vinyl curtain walls they will work against Mother Nature : Wind, snow, ground friction, and open and close handling require much greater stress on the vinyl. Calculate to replace them between 3 to 6 years. These are the least expensive part and easy to replace.